Privacy Policy

Updated: January 17, 2024

1. Introduction

Welcome to Alluring House. We respect your privacy and are committed to protecting your personal data. This privacy policy will tell you how we look after your personal data when you visit our website (regardless of where you visit it from) and inform you about your privacy rights and how the law protects you.

2. The Data We Collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data (first name, last name, username, or similar identifier)
  • Contact Data (billing address, delivery address, email address, and telephone numbers)
  • Financial Data (bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us)
  • Technical Data (internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website)
  • Profile Data (your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses)
  • Usage Data (information about how you use our website, products, and services)
  • Marketing and Communications Data (your preferences in receiving marketing from us and our third parties and your communication preferences)

3. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect data relating to children. If we learn that we have collected personal information from a child under the relevant age without parental consent, we will take steps to delete the information as soon as possible.

4. How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:

  • Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • purchase our products or services;
    • create an account on our website;
    • subscribe to our service or publications;
    • request marketing to be sent to you;
    • enter a competition, promotion, or survey; or
    • give us some feedback.
  • Automated technologies or interactions. As you interact with our site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources.

5. Cookies Policy

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Other tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

8. Data Breach Notification

In the unlikely event of a data breach, we are committed to informing affected individuals and relevant authorities as required by law. We will take immediate steps to mitigate any potential harm and will communicate transparently about what has occurred and what actions are being taken in response.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

11. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

12. User-Generated Content

Our website may include interactive sections where users can post content. Please be aware that any personal information you disclose in these areas becomes public information. We urge you to exercise caution when deciding to disclose your personal data in such forums.

13. Contact Forms and Support Requests

Information provided through contact forms or during support requests is used to address the specific inquiry and may be stored to assist with future communications. We ensure that this information is protected and used in accordance with this privacy policy.

14. Changes to the Privacy Policy

We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

In addition to the regular review, we will notify users of any significant changes to this policy through our website or via email. We encourage users to periodically review this policy for the latest information on our privacy practices.

15. Queries, Requests or Concerns

We take the enforcement of this policy seriously. If you have any concerns or complaints about how your data is being handled, please contact us immediately.